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2020 Mercedes-Benz C-Class C 300 Sedan
Trim Info:
Rear Wheel Drive, Sedan, Compact Cars
23 (2019) mpg city / 34 (2019) mpg hwy
Other Trims
23 (2019) mpg city / 34 (2019) mpg hwy
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Recalls & Complaints
Recall Details
Issued: 2020-02-18
DESCRIPTION OF ISSUE
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.
DESCRIPTION OF COMPONENT
ELECTRICAL SYSTEM: INSTRUMENT PANEL
RESOLUTION
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall is expected to begin April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
NOTES
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.
DESCRIPTION OF COMPONENT
ELECTRICAL SYSTEM: INSTRUMENT PANEL
RESOLUTION
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall is expected to begin April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
NOTES
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
To Address this issue, please contact your local dealer or Mercedes-Benz directly for assistance
All information provided by
National Highway Traffic Safety Administration
Our Mission: Save lives, prevent injuries, reduce vehicle-related crashes
National Highway Traffic Safety Administration
Our Mission: Save lives, prevent injuries, reduce vehicle-related crashes
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